Terms and Conditions

These Terms and Conditions govern the use of the website of Vidyutvega Products & Services Pvt. Ltd., located at https://24x7evstation.com.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not continue to use the 24x7 EV Station website.

1. Welcome to 24x7 EV Station

These Terms and Conditions apply to the use of the Vidyutvega Products & Services Pvt. Ltd. website and any services provided through it.

The following terminology applies to these Terms and Conditions, the Privacy Statement, the Disclaimer Notice, and all related agreements: “Client”, “You” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us” refer to Vidyutvega Products & Services Pvt. Ltd. “Party”, “Parties”, or “Us” refer to both the Client and the Company together.

All terms refer to the offer, acceptance and consideration of payment needed to carry out the process of our support to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs regarding the provision of the Company’s stated services, in accordance with, and subject to, the prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, is taken as interchangeable and refers to the same.

2. Cookies

24x7 EV Station uses cookies. By accessing and using the website, you consent to the use of cookies in accordance with the Vidyutvega Products & Services Pvt. Ltd. Privacy Policy.

Cookies help us improve the user experience on our website. They enable certain features and allow us to retrieve user details for each visit. Some of our affiliate or advertising partners may also use cookies as part of their services.

3. License

Unless otherwise stated, Vidyutvega Products & Services Pvt. Ltd. and/or its licensors own the intellectual property rights for all material on the 24x7 EV Station website. All intellectual property rights are reserved.

You may access this material for your own personal use, subject to the restrictions set out in these Terms and Conditions.

3.1 You must not:

• Republish material from 24x7 EV Station.
• Sell, rent or sub-license material from 24x7 EV Station.
• Reproduce, duplicate or copy material from 24x7 EV Station.
• Redistribute content from 24x7 EV Station.

This Agreement begins on the date you first access or use the website. Parts of this website may offer users the opportunity to post and exchange opinions and information in certain areas. Vidyutvega Products & Services Pvt. Ltd. does not filter, edit, publish or review Comments before they appear on the website.

Comments do not reflect the views or opinions of Vidyutvega Products & Services Pvt. Ltd., its agents or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, Vidyutvega Products & Services Pvt. Ltd. shall not be liable for any Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of, posting of, or appearance of the Comments on this website.

Vidyutvega Products & Services Pvt. Ltd. reserves the right to monitor all Comments and to remove any Comments that can be considered inappropriate, offensive or that cause a breach of these Terms and Conditions.

3.2 Your warranties regarding Comments

You warrant and represent that:

• You are entitled to post Comments on our website and have all necessary licenses and consents to do so.
• The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark of any third party.
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material, or material that invades privacy.
• The Comments will not be used to solicit or promote business or custom, or to present commercial activities or unlawful activity.

You hereby grant Vidyutvega Products & Services Pvt. Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

4. Hyperlinking to Our Content

The following organizations may link to our website without prior written approval:

• Government agencies.
• Search engines.
• News organizations.
• Online directory distributors, in the same way they hyperlink to other listed businesses.
• System-wide accredited businesses, except soliciting non-profit organizations, charity shopping malls and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

4.1 Additional organizations that may be approved

We may consider and approve other link requests from the following types of organizations:

• Commonly known consumer and/or business information sources.
• Dot-com community sites.
• Associations or other groups representing charities.
• Online directory distributors.
• Internet portals.
• Accounting, law and consulting firms.
• Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to Vidyutvega Products & Services Pvt. Ltd. from the visibility of the hyperlink compensates the absence of Vidyutvega Products & Services Pvt. Ltd.; and (d) the link is in the context of general resource information.

5. iFrames

Without prior written approval and permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.

6. Content Liability

Vidyutvega Products & Services Pvt. Ltd. shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims arising on your website. No links should appear on any website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.

7. Your Privacy

For details on how 24x7 EV Station collects, uses and protects personal data, please review our Privacy Policy.

8. Reservation of Rights

Vidyutvega Products & Services Pvt. Ltd. reserves the right to request that you remove all links, or any particular link, to our website. You agree to immediately remove all links to our website upon such a request. We also reserve the right to amend these Terms and Conditions and our linking policy at any time. By continuously linking to our website, you agree to be bound by, and to follow, the current version of these Terms and Conditions.

9. Removal of Links from Our Website

If you find any link on our website that is offensive for any reason, you are free to contact us at any time. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.

We do not guarantee that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

10. Disclaimer

To the maximum extent permitted by applicable law, Vidyutvega Products & Services Pvt. Ltd. excludes all representations, warranties and conditions relating to this website and the use of this website. Nothing in this Disclaimer will:

• Limit or exclude our or your liability for death or personal injury.
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
• Limit any of our or your liabilities in any way that is not permitted under applicable law.
• Exclude any of our or your liabilities that may not be excluded under applicable law.

As long as the website and the information and services on the website are provided free of charge, Vidyutvega Products & Services Pvt. Ltd. will not be liable for any loss or damage of any nature.

11. Products & Services: Terms of Use

These Terms of Use apply to all products and services sold by Vidyutvega Products & Services Pvt. Ltd., whether sold online, offline or via other channels, including bids and tenders.

By purchasing an EV charging station, the customer understands and agrees to subscribe to charge point operations (CPO) services, unless explicitly stated otherwise in the offer, quote or invoice. If the customer does not sign a specific agreement, the terms of the contract will remain valid until the termination of the charge point management service and payment of any applicable penalties.

If your mobile app wallet balance is zero and there are outstanding payments, the account may be deleted within seven (7) days. For product-related refunds and order cancellations, please refer to our Refund & Returns Policy.

12. Charge Point Operations Service (CPO) Scope

The CPO will arrange the deployment of qualified personnel and all required tools, logistics, spares and consumables during installation, commissioning and O&M of the EV charging station at identified sites (at the cost of the customer).

• The CPO will obtain necessary statutory approvals and permissions where applicable.
• The CPO will provide O&M services including fault detection, coordination with manufacturers, and remote support. A ticket number will be provided for each reported issue.
• The CPO will engage with one or more mobility service providers (MSPs) to provide access to the EV charging station via software, apps, or RFID.
• The CPO will provide a monthly charge detail record (CDR) based on electricity consumption.
• Payments from the CPO to the site owner will be based on usage as defined in specific agreements.

13. Responsibility of the Site Owner

• Provide access to and use of the identified site for EV charging station operation.
• Ensure deployment of electrical infrastructure and a working electricity connection.
• Ensure the charging station is in a safe, accessible area available for use at all times.
• Ensure a valid, non-expired fire extinguisher is available on the premises at all times.
• Promptly inform the CPO of any faults, damage, or loss (including theft).
• Bear the full cost of the charging station and electricity connection unless agreed otherwise.
• Maintain adequate insurance for theft, property damage, and accidents.
• Enter into and maintain an Annual Maintenance Contract (AMC).
• Not collect payments from EV drivers on behalf of the CPO unless explicitly agreed in writing. Doing so will be considered a breach of this Agreement.
• Pay the annual licensing fee for software services and any applicable GST.

14. Indemnification

Each party agrees to indemnify, defend and hold the other party harmless from any third party claim, liability, loss, or damage arising out of failure to perform obligations, gross negligence, or infringement of intellectual property rights.

Under no circumstances will the CPO (Vidyutvega) be liable to the site owner for any special, incidental, consequential or indirect damages, loss of goodwill, or loss of business profits. The site owner will indemnify the CPO for any loss of revenue arising from improper functioning attributable to the site owner’s actions.

15. Term & Termination

This Agreement remains in force for the agreed term. It may be extended by mutual written consent or payment of applicable fees.

15.1 Early termination

The Agreement may be terminated for misrepresentation, breach of terms, or failure to provide charging locations. Either party may terminate by providing thirty (30) days’ prior written notice.

15.2 Effects of termination

Upon termination, the CPO will dismantle the system and return the equipment to the site owner. After termination, the Company will not be responsible for service coordination or warranty support unless required by law.

15.3 Special price & Migration

Special Price: If equipment was purchased at a discount, termination may attract a penalty. Migration: Migration to a competitor is not included in standard scope. All dues must be cleared and pre-approved by the Company and manufacturer 4 weeks in advance. Warranty: Unauthorized opening or tampering with equipment voids all warranties.

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